How to cancel a service?

In order to cancel a service, please follow the steps below:

1. Log in to https://manage.digitalfyre.com.
2. Click on “Services”.
3. Click on the service you wish to cancel.
4. On the top right of the page, depending on the service type, there will be either a green “Management Actions” button or a red “Request Cancellation” button.
• If you see the red “Request Cancellation” button, you will need to click on it and follow the instructions found in the next step.
• If you see a green “Management Actions” button, you will need to click on it and then click “Request Cancellation”, then follow the instructions found in the next step.

Important notes:

• All service cancellations must be request through https://manage.digitalfyre.com.
• All free and paid addons linked to a service (AnyCAST DNS, Monitoring etc…) will be terminated upon service cancellation.