Do you offer DDoS protection?

DDoS Protection for up to 10 Gbps is available by in the majority of our locations except for Ashburn, Virginia and London. It is however possible to enable DDoS protection by request. Layer7 DDoS protection is not available.

How many drives can I add to my server

Depending on the chassis. In most cases, you can add up to 4 drives to an E3 Server and 8 to an E5 Server.

How much RAM can I have in my server?

32 GB for E3 and 512 GB for E5.

Is there any restriction on what I can host on my server(s)?

You are welcome to host anything on your server as long as it does not violate our ToS and AUP.

Can I announce my own IP Space and use it for my server(s)?

Yes. We reserve the right to refuse announcing IP space listed in SpamHaus and to denounce an IP Space should it become listed in SpamHaus. You will need to provide a LOA and a proof of your authority to announce the IPs.

How many IPs are included with each server?

Each server comes with a /29 IPv4 and /64 IPv6. Verified VPS Providers are eligible for larger IPv4 Allocations.

Can I use my own ASN?

Yes.

How much bandwidth do I get with my server?

The default is 20 Terabytes. 100 TB bandwidth is available in select locations for a small fee. Upgrades to 1 Gbit (roughly 322 Terabytes) are available.

Can I get a server with an unmetered 10 Gbps port?

Under normal circumstances, no.

What level of support do you offer?

All our services are semi-managed. We will provide full support for hardware and network issues. Best effort will be provided for OS issues. cPanel and Plesk are fully supported. Troubleshooting custom application falls outside the scope of support.

Can I load my own Operating System on the server?

Yes. You can connect to IPMI via the server control panel and install your own Operating System.

Do you offer Windows?

Yes. You are also welcome to bring your own Windows license and use it. Please note that if you use your own Windows license, you will need to perform a manual installation for the Operating System.

Do you provide ARIN IP SWIP?

Yes. Any IP allocation of /29 or higher will be automatically SWIP’d to your account information. If you have an ARIN OrgID that you wish to use, please let us know and we will use it.

Do you offer DNS Delegation?

Yes, for both IPv4 and IPv6.

Can I use my server for media streaming?

Yes, as long as you are not streaming copyrighted materials (UFC, WWE, NBA, NFL, or copyrighted movies). Internet Radio DJs are welcome to host their radio stations.

Can I run a mail server?

For personal/business use. Email Blasters are strictly prohibited.

Can you help me setup a VPS business?

Yes. We offer OnApp-based solutions that include a controller server and as many hypervisors as you need. Please contact our Sales Department for a quote. If you have your own OnApp License, you are welcome to use it.

Do you offer colocation?

We can make arrangements for Colocation in the majority of our U.S. locations.

Do you offer rent-to-own servers?

No, we do not.